There are a few reasons credits from an event or course may be missing from your CE transcript
If it was an AANA event or course
Please contact us with the details of what is missing, and we will get back to you within two business days.
If it was NOT an AANA event or course
You will need to contact the program provider directly and confirm the course was "prior-approved by AANA."
Typically, program providers submit credits to AANA within 30 days as required, and the credits appear on your transcript. If your credits are still missing after 30 days, email continuingeducation@aana.com with the course details and your receipt from the provider.
If it was NOT an AANA event or course AND it wasn't prior-approved
Some providers do not have their content approved for CE credit before hosting the course or event. For these, you need to submit the details of the course to AANA using the non-prior approval application to ensure the course meets the accreditation requirements.
Related: How do I upload Class A Credits that were not prior approved by AANA?
Note: Recording your full CE transcript is a benefit for AANA Active Members only. If you are an Inactive, Associate, or Emeritus Member (or if you are not a member) you will not be able to see your credits or transcript. Access your membership dashboard to view your membership type.